IT support that speaks dental — not just IT.
Most IT companies don't know what Praktika is. They've never configured an OPG workstation or coordinated with a Sirona rep. PracticeStack exists because dental practices deserve better than a generalist.
Everything inside your surgery walls.
From the server room to the chair-side screen — we manage and support the full technology layer of your dental practice.
Practice Management Software Support
We support Praktika, D4W, Exact, Oasis and Henry Schein at the workstation, server and network layer. When your PMS plays up, we coordinate directly with the vendor — you don't have to be the go-between.
Imaging Workstations & X-Ray Systems
Imaging workstations have specific hardware and OS requirements. We configure, maintain and troubleshoot Romexis, CS Imaging, Sidexis and Carestream — including OPG and CBCT integrations.
Chair-Side Systems
Screen placement, input devices, workstation positioning, cable management and per-room configuration — set up properly before the first patient, not improvised on opening day.
New Practice IT Fitout
Planning a new surgery or expansion? We map cabling, networking, WiFi, server room requirements, imaging pathways and security before construction is complete — so nothing has to be undone later.
Vendor Coordination
One of the biggest hidden costs in dental IT is the time practice managers spend chasing multiple vendors. We own those relationships — with PMS vendors, imaging suppliers, hardware distributors and telcos.
Booking System Integration
Connecting online booking platforms to your PMS, website analytics and recall systems — so your front desk has fewer manual steps and you have better visibility of where patients come from.
Backup & Data Protection
Patient records, X-rays and clinical notes are your practice's most critical asset. We configure automated off-site backup, run regular restore tests and maintain recovery runbooks for every client.
Dental Cybersecurity
Healthcare is one of the highest-targeted sectors for ransomware in Australia. We configure MFA, endpoint protection, email security and firewall controls aligned to the Australian Privacy Act.
We know your systems before we arrive.
We actively support and maintain these platforms for dental clients across Melbourne and Victoria. You don't have to explain what they are or how they work.
Why it matters that we know your software
From audit to fully managed in 2–4 weeks.
Free IT Audit
We review your current setup — devices, software, backup, firewall, network. You get a written report.
Transition Plan
We document everything and produce a handover plan that doesn't disrupt your clinical operations.
Onboarding
Staged onboarding during low-activity windows. Most practices are fully managed within 2–4 weeks.
Ongoing Support
Proactive monitoring, monthly maintenance, unlimited helpdesk and quarterly health reports.
Common questions from dental practices.
Do you work with single-chair practices or only larger clinics?
Both. Our Essentials package suits single-operator or small practices. We also work with multi-chair, multi-provider and corporate dental groups.
Can you take over from our current IT provider without disruption?
Yes. We conduct a full audit first, document everything, then transition in stages during low-activity hours. Most practices notice no interruption to clinical operations.
Do you support cloud-based PMS like Praktika as well as server-based systems?
Yes. Cloud PMS like Praktika have their own support nuances — browser compatibility, local device integration, imaging workarounds. We support both cloud and on-premise PMS environments.
What happens when our imaging system goes down mid-session?
Priority clients get immediate escalation. We have documented recovery steps for all supported imaging systems and direct vendor contacts so we're not starting from scratch when something breaks.
Your practice deserves IT that just works.
Book a free 90-minute IT audit. We review your setup, identify risks and give you a written report — with no obligation to engage us.